At the core of any omni-channel correspondence solution is the platform through which all communications are produced, managed and distributed. This tool must incorporate all the necessary features to navigate the challenges associated with compliant, healthcare messaging.

 

The system must be secure, easy to use and scalable. It must provide all the modules needed in a single sign-on, permission based platform. Included in the modules must be document composition, automatic file submission/data validation, postal integration/optimization, campaign management and true multi-channel delivery. And, because we are talking about compliant, CMS driven correspondence, the robust reporting/data reconciliation module may very well be the most important component.

 

JPK Secure HealthCare Solutions understands the difficulties clients have in composing, producing and distributing member communications. And, JPK knows the value of accurate reporting. This is why the JPK HealthCare CMT-360 platform is the number one go-to correspondence solution when it comes to managing print and multi-channel communications.

 

With a single sign-on, you will have permission based access to the full suite of tools available in CMT-360.  Please consider what is included.

 

Summary of CMT-360’s Modules and Key Features: 

• Workflow Automation Components

• File Receipt Modules  

• Document Composition (All Supported Inputs) and Variable Messaging

• Robust Reporting

• Web Portal and Archive (PDF & PNG)

• Customer Portal

• E-Delivery Modules & PDF Email Functionality

• Web Input

• Print Select & Print specific file creation, PS, & PCL

• Web Proof Modules

• Job Select

• Bill Pay Integration

• Version Control and Audit Tracking

• IVR

• SMS

• HTML Email Tracking

• uTrack Dashboard

• uSecure

• Postal Software

• Campaign Management

 

For a demonstration of how the CMT-360 platform will reduce your correspondence headaches and improve your compliant communications, please contact JPK Secure HealthCare Solutions.